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Terms & Conditions

The following rules and regulations contained on this page apply to all visitors and users of the Six Senses Douro Valley online shop (

Six Senses Douro Valley online shop ( is managed by the company Aquapura Douro Valley Hotels Villas & Spa, S.A., with an office in 5100-758 Lamego, Portugal.

By using the website, you accept and agree to be bound by these rules and regulations, as they may be updated from time to time and posted here without prior notice to you. You must therefore review them periodically.


Conteúdo da loja online e informação de copyright

As a user or visitor of the Six Senses Douro Valley online shop (, you agree not to reproduce, distribute, sell, trade, resell or exploit for any commercial purposes the content of this online shop.

You agree not to interfere with or disrupt the services provided by the online shop, the security systems of the online shop or its content.

Please make sure that, before placing your order, you have checked the specifications and compatibility of the products.

The administrators of Six Senses Douro Valley online shop are constantly working on maintaining the accuracy of the information displayed on the website. However, the website does not warrant that product descriptions or any content of this website are absolutely accurate, complete, reliable, current or error-free. Please note that the photographs are provided for informational purposes only and that they can display certain product accessories that may not be included in the standard sales package.


Your account

Using the online shop or certain sections of the online shop require setting up a user account. If you use this website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you suspect that the security of your user account has been violated, please inform the online shop administrator as soon as possible. Six Senses Douro Valley ( is not liable for any damage that may occur from the unauthorized use of your user account.

Limitations of liability

The online shop and the company that operates it will not in any case be liable to any party for any direct, indirect, incidental, special, consequential or punitive damages for use of this website or any other hyperlinked websites including, without limitation, lost profits or revenues, costs of replacement, business interruptions, loss of data or damages resulting from use of or reliance on the information present.


Availability of the online store

The Six Senses Douro Valley online store ( reserves the right to cancel, change, suspend or discontinue, temporarily or permanently, any aspect of the website, including the availability of any features, at any time and without prior notice. The user or visitor agrees that Six Senses Douro Valley company shall not be held responsible for any modification, suspension or discontinuance of the website (or part of it).

If you have any doubts about our terms of use, please contact us by email.



Online Dispute Resolution

The Six Senses Douro Valley online store ( tries to solve any issue related to the marketing of its products in a friendly way. When this, for any reason, proves impracticable (either on the trader's side or on the customer's side) and results in a dispute (and if the customer resides in the EU), it will be subject to a first attempt at resolution through the site created by the European Commission for this purpose, the ODR: